High-Net-Worth Individuals

What this covers

• Your devices and accounts. Phones, laptops and the accounts that matter, set up properly: passkeys instead of reused passwords, encryption, and a separate profile for travel so a lost phone abroad is an inconvenience rather than an event.
• Your homes and your travel. Separate networks for family, staff and guests, so a guest's laptop or a smart television is not on the same network as your own devices. Secure connectivity when you travel, rather than hotel wifi.
• What is publicly available about you. Removal requests to the data brokers that assemble and sell personal details, tighter settings on the accounts you keep, and action against profiles impersonating you. Reduction is achievable; complete removal is not, and anyone promising it is overstating.
• The people around you. Household staff and suppliers get their own accounts with access suited to their role, confidentiality terms in their contracts, and short practical guidance rather than a policy document. The aim is that nobody has to be suspected, because nobody has more access than the job needs.
• Someone to call. A point of contact who knows your setup, coordinates with your lawyer or communications adviser when needed, and stays with it until the matter is closed.

All of this sits in Sovereign. Where the family also has an office, Fortify and Guardian cover that side, and Ark keeps photographs, correspondence and records that cannot be replaced.

How we behave in your household

You decide what is monitored and you can see what we see. Monitoring looks for your details appearing in breach data and credential markets, and for accounts impersonating you — not at what your family reads or writes. Where a device is managed, you are told what that means in practice before it is set up.

Staff are not treated as suspects. Access records exist so that questions have factual answers, and so that a mistake can be corrected without anyone being accused. If a genuine concern arises about a member of staff, it is raised with you privately, with your lawyer involved from the start, and it does not become an investigation without your instruction.

Family members are met where they are. Younger family members usually get a short practical session — recognizing the approaches aimed at them, handling passwords and devices — at a pace agreed with you. Nobody is lectured, and nothing is reported back to you about a conversation with an adult family member unless there is a security reason to.

What discretion means here

Work is done remotely where it can be, and in person where it should be. We do not publish client names or engagement references, and that includes yours. Our people are named to you, background-checked and bound by confidentiality agreements, and the same small team stays with you rather than a rotating desk. If discretion matters more to you than anything else, say so at the start and we will scope the work around it.

What we cannot do

We cannot promise nothing will ever happen, and you should be wary of anyone who does. We cannot remove everything about you from the internet, and we cannot control what is legitimately published about you — that belongs to your lawyer and your communications adviser, and we work alongside them. What we commit to is reducing what is exposed, noticing problems early, containing them quietly, having a tested way to recover, and showing you the evidence for each.

Where to start

A first conversation is short, confidential, and not a sales call: what you are worried about, what has already happened, and what would make the most difference. Write to us and mention that it concerns a household rather than an office; you do not need a corporate email address or a job title. If something is happening right now, say so in the first line.